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QuickBooks is a widely used accounting software designed to streamline financial management and bookkeeping for businesses. It helps companies manage their records, transactions, and reports efficiently. Additionally, it allows integration with third-party applications to enhance business operations. However, like any other software, QuickBooks is prone to errors that may disrupt workflow.

One such issue is QuickBooks POS Error 175305, which typically occurs when users attempt to send company files. This error often arises due to restrictions imposed by the Windows firewall, improper administrative privileges, or corrupted QuickBooks data files. If you're facing this issue, don't worry! In this guide, we’ll walk you through the possible causes and effective solutions to fix this error.

Causes of QuickBooks POS Error 175305

Several factors can contribute to QuickBooks POS Error 175305. Below are some of the most common causes:

  1. The error occurs during the processing of company files, leading to a failure in sending them.

  2. Windows Firewall settings may block QuickBooks from performing necessary tasks.

  3. The user is not signed in as an administrator in QuickBooks, preventing essential operations.

  4. Certain QuickBooks data files are corrupted or damaged, causing a disruption in the process.

How to Fix QuickBooks POS Error 175305

This error generally appears when users attempt to send files, and it manifests as a message on the "sending files dialog" screen. To resolve this issue, follow these steps:

  1. Open the Control Panel from the Windows Start Menu.

  2. Ensure that you are logged in as a Windows Administrator.

  3. If an error message appears on the screen, click OK to close the error dialog box.

  4. Click on View Log to check the details of the error.

  5. Verify whether the "qbpos.exe" file is added as an exception in Windows Firewall.

  6. If necessary, modify the firewall settings to allow QuickBooks operations.

  7. Close all windows and restart the file transfer process.

If the issue persists, consider using the alternative solutions discussed below.

5 Methods to Resolve QuickBooks POS Error 175305

Method 1: Modify Store Exchange Communication Settings

Incorrect or outdated store exchange communication settings can cause QuickBooks POS Error 175305. To reset these settings, follow these steps:

  1. Launch QuickBooks and navigate to the File menu.

  2. Select Preferences, then click on Company.

  3. Choose the Multi-store option and then click on Store Exchange.

  4. Note down the current store exchange settings for reference.

  5. Temporarily change the settings to Not Used for all stores and click Save.

  6. Close the window and then reopen the Company Preferences section.

  7. Re-enter the original store communication settings for each store.

  8. Click Save again and attempt to send files.

If the issue is resolved, then the problem was related to the store exchange settings.

Method 2: Delete .QBT Files in HQ Store

Sometimes, corrupted .QBT files in QuickBooks can lead to this error. You can fix the issue by deleting these files.

  1. Minimize QuickBooks and go to:
    C:\Program Data\Intuit\QuickBooks Point of Sale x.x\Stex

  2. Locate and right-click on the .QBT file.

  3. Choose Delete to remove the file.

  4. Proceed with the next cycle of Store Exchange on remote stations.

  5. Open File Explorer by pressing Windows + E.

  6. Use the Search Box to find .QBT files by typing *.QBT and hitting Enter.

  7. Delete any additional .QBT files found.

After completing these steps, try sending the company files again.

Method 3: Reset Passwords for All Stores

Resetting passwords for all store locations can sometimes resolve QuickBooks POS Error 175305. Here’s how you can do it:

  1. Open QuickBooks and go to the File menu.

  2. Click on Preferences, then select Company.

  3. Choose Multi-store and then click on Store Exchange.

  4. Locate the password settings and reset the password.

  5. Ensure the password is simple and easy to remember.

  6. Write down the new password for future reference.

  7. Proceed with the next Store Exchange cycle.

Avoid using complex passwords to prevent further errors.

Method 4: Perform Multiple Store Exchange Cycles

Performing multiple store exchange cycles can help identify and resolve any communication issues between stores. To do this:

  1. Initiate a Store Exchange cycle.

  2. Allow the process to complete fully.

  3. Repeat the cycle at least three times to ensure the system is functioning correctly.

This method ensures that all store data is properly exchanged, reducing the likelihood of errors.

Method 5: Run QuickBooks POS in Compatibility Mode

If you are using Windows 7, running QuickBooks POS in compatibility mode may resolve the error.

  1. Close QuickBooks Point of Sale.

  2. Right-click on the POS icon and select Troubleshoot Compatibility.

  3. Choose Troubleshoot Program and apply the Recommended Settings.

  4. Once done, initiate the Store Exchange cycle again.

Running QuickBooks in compatibility mode ensures that the software functions smoothly on older operating systems.

Dealing with QuickBooks POS Error 175305 can be frustrating, but by following the solutions outlined above, you can effectively troubleshoot and resolve the issue. Whether adjusting store exchange settings, deleting corrupted files, or modifying compatibility settings, these methods will help restore normal QuickBooks operations.

If the problem persists, consider reaching out to QB Advisors LLC for professional assistance. Their team of experts can provide further guidance and ensure that your QuickBooks software runs without errors.